'Over 7,000 satisfied customers'

As recomended by
Monica Seeley,
The Times - Crème.

As appointed by HM, The King of Greece

 

 

 

I work from home, so connectivity and functionality of my laptop and other IT equipment is of paramount importance. Twice in the past couple of months I have encountered problems which I could not (in my very limited prowess !) fix, so turned to PC Service for help. The operator scheduled an immediate appointment, and in both cases a polite and competent technician – Jerry – arrived bang on time and quickly sorted out the problems. Although your service is by no means ‘cheap’, in my view you provide good value for money. I am sure that you hear mostly complaints from your clients; sadly this is the nature of working in the service industry. Ergo, I wanted to ensure you were aware of how pleased I was with your firm’s services, the technician in particular. Sincerely.

Joseph W. Porterfield – Sloane Square – Computer repair

Customers

Point of Sale - Xsilva Light Speed 2

Addresses, Contacts and Preferences

The Customer window lets you track everything about a customer. It can store multiple phone numbers, addresses, and contacts as well as capture customer photos with an iSight camera. Default language, currency, salesperson and tax code can also be set to increase accuracy and speed up transaction speed for a customer.


Marketing and Categories

Marketing activities like mass mailings and mailing label printing are facilitated by innovative categorization tools like Customer Groups and powerful search tools like the Advanced Customer Find and Customer Browser that take full advantage of LightSpeed's robust SQL database.


Notes, Calls and History

Track all notes and calls with a customer and flag them for review so that they appear automatically in the Tracker as follow-ups. View all of a customer's transactions and purchases in the History section.


iCal, Google Maps and VoIP

Action menus in the Customer window let you schedule a customer in the iCal or Now Up-To-Date calendar, print mailing labels, send emails, map their address on Google Maps, initiate a Quote, Order or Invoice, or phone them on Skype or the WebFones PBX VoIP phone system, all with a single click.


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